Upon Death:
- Account is frozen (if sole)
- No transactions allowed
- Cheques dishonored
- Standing instructions stopped
- Linked services affected

Claimants:
1. Nominee (if nominated)
2. Legal heirs (if no nominee)
3. Survivor (joint account)
4. Executor (if will exists)

Nominee's Role:
- Receive funds on depositor's death
- Acts as trustee for legal heirs
- Does NOT become owner
- Holds for legal heirs

Nominee:
- Convenience mechanism
- Gets physical possession
- Must distribute to heirs
- Can be sued by heirs

Legal Heirs:
- Actual owners by law
- Can claim from nominee
- Entitled to inheritance
- As per will/succession laws

Process:
1. Nominee approaches bank
2. Submits death certificate
3. Completes claim form
4. KYC verification
5. Funds transferred/released

Documents:
□ Death certificate (original + copy)
□ Nominee's ID proof
□ Nominee's address proof
□ Passbook/FD receipts
□ Bank's claim form
□ Indemnity bond (sometimes)
□ Photos

Bank Will Require:
- Legal heir certificate
  OR
- Succession certificate
  (depending on amount)

Simplified Process:
Many banks have threshold (₹1-5 lakh)
Below which they accept:
- Legal heir certificate
- Indemnity bond
- Letter of indemnity
- Without succession certificate

Full Process Required:
- Succession certificate from court
- Time consuming (3-6 months+)
- Court fees involved
- More documentation

Process:
- Survivor continues operations
- Death certificate submitted
- Name changed to sole
- Balance remains accessible
- Simple process

Process:
- First holder must operate while alive
- On first holder's death, second operates
- Clarify with bank

On One Death:
- Account frozen
- Survivor + legal heirs claim
- More complex
- Treated like sole account

Process:
1. Submit death certificate
2. Original FD receipt
3. Nominee ID/address proof
4. Claim form
5. Indemnity bond (if receipt lost)

Funds:
- Can break FD or continue
- Penalty may apply for breaking
- Or transfer to nominee's name

Same As Savings Account:
- Legal heir certificate (small amounts)
- Succession certificate (large amounts)
- All heirs may need to sign

Survivor Gets:
- Full amount (if E or S)
- Follow bank's specific rules
- Death certificate required
- Usually straightforward

Must Have:
- Original death certificate
- Or certified copy from authority
- Name must match account holder
- Multiple copies helpful

Obtain From:
- Tehsildar/SDM
- Online in many states

Contains:
- Deceased's details
- All legal heirs listed
- Relationships specified

When Required:
- Large amounts
- Bank insists
- Disputes exist

Obtain From:
- Civil court
- Takes 3-6 months
- Court fees based on value

May Be Required:
□ Claimant's ID proof
□ Address proof
□ Passbook
□ FD receipts
□ Relationship proof
□ Indemnity bond
□ Affidavit
□ Photos
□ Application form (bank's)

Process:
1. Visit home branch
2. Submit death certificate
3. Fill claim form
4. Provide nominee/heir documents
5. Verification
6. Settlement

Threshold:
Check current SBI guidelines for
simplified vs. full process

Process:
Similar to SBI
Visit branch or apply online
Document requirements same
Check specific threshold

Process:
Can initiate online
Document submission at branch
Follow their specific forms

Common Process:
- Visit home branch
- Similar documentation
- May take 2-4 weeks
- Follow up needed

Process:
- Natural guardian claims
- Guardian's documents needed
- May need court permission
- Funds held in trust

Additional Steps:
- FEMA compliance
- Repatriation rules
- May need CA certificate
- Different forms

Bank May:
- Not release funds
- Ask for court order
- Require all claimants to agree
- Suggest mediation

FD Receipt Lost:
- Indemnity bond executed
- Higher security may be asked
- Duplicate receipt process

Passbook Lost:
- Less critical
- Account number is enough
- Bank has records

If Nominee Exists:
- Claim by nominee
- Death certificate
- ID proof
- Completed form

If No Nominee:
- Legal heir certificate needed
- All heirs must claim or consent

PPF Proceeds:
- Exempt from tax for legal heirs
- Nominee not liable
- No TDS

Similar to FD:
- Death certificate
- Nominee/heir documents
- Can close early (with penalty)
- Or transfer to heir's name

General Rule:
- Amount received is not income
- Not taxable
- Capital gains rules don't apply
- It's inheritance

Accrued Interest:
- Until date of death: Deceased's income
- After death: Heir's income
- TDS may be deducted
- Claim in own return

If TDS Deducted:
- Claim refund in ITR
- Or submit Form 15G/H if eligible
- Coordinate with bank

Before Approaching Bank:
□ Locate all accounts
□ Find passbooks/FD receipts
□ Get death certificate (multiple copies)
□ Check nomination status
□ Identify all nominees
□ Gather heir information
□ Get legal heir certificate if needed

At the Bank:
□ Carry all documents
□ Fill claim forms
□ Sign indemnity bond if needed
□ Provide photos
□ Complete KYC
□ Get acknowledgment
□ Note timeline

Follow Up:
□ Track claim status
□ Visit if delayed
□ Escalate if needed
□ Get settlement statement

With Nomination (Simple):
- 15-30 days typically

Without Nomination:
- Depends on documentation
- Legal heir certificate: Add 2-4 weeks
- Succession certificate: 3-6 months

Variables:
- Bank efficiency
- Document completeness
- Disputes
- Amount involved

If Delayed:
- Follow up in writing
- Escalate to branch manager
- Regional office complaint
- Banking Ombudsman

Common Reasons:
- Unclear death certificate
- Mismatch in names
- Incomplete forms
- Missing documents

Solution:
- Clarify requirements
- Correct and resubmit
- Get proper attestation

When Heirs Disagree:
- Bank freezes account
- Court order needed
- Consider mediation
- Lawyer involvement

While Alive:
- Add nominee to all accounts
- Keep records updated
- Inform family of accounts
- Maintain document file
- Consider joint accounts

Best Practices:
- Act promptly (interest continues)
- Gather all documents first
- Visit branch personally
- Keep copies of everything
- Get written acknowledgment
- Follow up systematically